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Earlier this month, the Greenshades team joined industry leaders, VARs, ISVs, and Microsoft experts at Directions North America 2025—a can’t-miss event for anyone invested in the Microsoft Dynamics ecosystem. Held in Las Vegas, this year’s conference delivered not just sunny skies and dazzling tech but some major takeaways for the future of business applications.
Copilot Studio Took Center Stage
A standout topic? Microsoft Copilot Studio. This end-to-end conversational AI platform is empowering businesses to build their own intelligent agents or extend Microsoft Copilot—leveraging generative AI, large language models, and their own data. One enterprise even reimagined their entire document indexing system with agents capable of navigating 21 million legal and tax documents. It's clear that these tools aren't just “assistants”—they're business transformers.
As attendees discussed use cases and adoption strategies, one question echoed: Will businesses build their own Copilot agents, or will they lean on trusted partners? Either way, partners in this space have an exciting opportunity ahead.
Dynamics 365 Business Central Reaches 45,000 Customers
Mike Morton proudly announced that Dynamics 365 Business Central now supports 45,000 customers—a milestone underscoring the platform’s rapid growth and expanding global reach. Sessions throughout the week, including deep dives into financial dimensions and enhanced reporting capabilities, made it clear: Business Central is maturing fast and opening new frontiers for innovation.
Greenshades at the Crossroads of Innovation and Compliance
With over 20 years in the Dynamics ecosystem, Greenshades is proud to deliver in-house Payroll, HR, and Tax solutions that are deeply integrated with Dynamics GP and Dynamics 365 Business Central. We heard firsthand how companies are balancing flexibility with regulatory requirements—and we’re here to ensure they don’t have to compromise on either.
Whether it's managing complex tax scenarios or enhancing employee self-service, we continue to empower organizations to stay compliant while embracing what’s next.
See You in Orlando for Directions NA 2026
We’re already counting down the days to Directions North America 2026—April 27–29 in Orlando! Until then, the conversations, connections, and insights from this year’s event will keep us inspired as we help clients navigate the evolving Dynamics landscape.
