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Customer story · Mortgage Banking

How PRMG manages multi-state payroll tax alongside Dynamics GP

PRMG customer cover

THE STORY

A growing national workforce strained multi-state tax compliance

Paramount Residential Mortgage Group (PRMG) is a leader in the mortgage banking industry, headquartered in Corona, CA, employing over 1,500 individuals across the United States.

As the company grew, PRMG encountered operational challenges that demanded scalable solutions to enhance compliance and manage its workforce efficiently. Running on Dynamics GP, it needed payroll, tax, and HR tools that could keep pace.

A central payroll application connects multistate tax validation and a benefits-carrier exchange.

THE CHALLENGE

Multi-state tax and benefits added manual work

As PRMG grew past 1,500 employees across the country, manual processes and multi-state complexity strained compliance and workforce management.

Rapid growth. Scaling past 1,500 employees across the U.S. outpaced existing processes.

Multi-state tax complexity. Tracking and filing payroll tax across many states demanded constant accuracy.

Manual administration. Manual data entry and paperwork slowed HR and payroll teams down.

Benefits & enrollment overhead. Carrier communication and benefits enrollment needed a more efficient, accurate process.

WHAT CHANGED

A suite of tools integrated with Dynamics GP

PRMG implemented a suite of Greenshades tools integrated with Dynamics GP — Payroll Tax Service, Benefits Management, Green Employee, Timesheets, and Year-End Forms.

Real-time validations keep tax filings accurate. Payroll Tax Service integrates with PRMG's systems for real-time validations and automated prompts, keeping tax calculations and filings precise across every state.

Carrier communication runs through EDI. Online enrollments and carrier communication run through EDI — an automated data exchange that sends enrollment information straight to benefits carriers — cutting manual entry.

Employees get 24/7 self-service access. Green Employee gives employees round-the-clock access to their pay, HR information, and self-service tools.

Keep Dynamics GP connected. Greenshades integrates with PRMG's existing Dynamics GP system.

"Greenshades has been instrumental in transforming our payroll tax management at PRMG. The seamless integration with GP and the ability to handle complex tax tracking across multiple states have been significant benefits. Greenshades' ongoing support and industry insight have made them a valuable partner for our growing company."

Cristal Jones Director of Payroll, PRMG

THE RESULTS

Compliance and self-service scaled with the business

These tools made complex processes, like multi-state tax filings and benefits management, far more manageable, while giving employees 24/7 access to their HR information.

By cutting down administrative tasks and improving data accuracy, Greenshades helped PRMG strengthen its operations and prepare for future growth.

Ready when you are

Payroll shouldn't require a workaround

See how Greenshades manages multi-state payroll tax alongside your Dynamics GP system.